ABOUT THE JOB

FIRST IMPRESSION You answer our phone, our IMs, and our emails. Your phone skills are delicious and you can write your way out of a paper bag. 

BIKE DESIGNER Our customers need your help. Designing a bike from scratch can be daunting. We'll give you the tools you need to help our Missionaries design the most beautiful bikes in the world. 

SHIPPING MUSTACHES Among other things. Every day we ship rare and hand-crafted accoutrements to every corner of the globe. We'll need you to help pack 'em up and ship 'em out.

REPLENISHER We hope you like spending money because we need you to buy stuff. Our customers love buying the stuff we sell. We hope you will too.

Well, that's the idea. But we know that you'll be flexible if we need you to help out with anything at all. We all pitch in around here, we take garbage out, we sweep, we work fast, and and we give it our all.


ABOUT YOU

OUTGOING You are charismatic, charming, approachable and genuinely friendly. One of the most important things you'll be doing is helping our customers design their bikes from scratch. You'll be the face of Mission Bicycle to maybe half of our customers. Customer service should come naturally. 

ATTENTION TO DETAIL Even when chaos is happening all around you, nothing falls through the cracks. Your I's get dotted and your T's get crossed. You have a system, you make notes, and you get things done. 

CRITICAL THINKER We need your problem solving skills. We're looking for an independent thinker. Instead of asking what to do, give us your recommendation. Or better yet - just go for it.

BIKELINGUALIST You speak the language, you live it, you own it. We're looking for certified bicycle commuters. We need you to be able to translate our online bike orders into the forms that our staff uses to order, build, and communicate with customers. Industry experience isn't necessary but some level of enthusiasm is.


ABOUT THE OPPORTUNITY

Benefits: We'll cover half of your health insurance premiums after 3 months. Sick days. Opportunity to buy tax-free transit. 50% off the coolest bike gear in the world. A flexible schedule. Good coffee. 


HOW TO APPLY

Please send a cover letter to the email address listed or hr(at)missionbicycle.com. If your qualifications are moderately outstanding, we'll ask you a few more questions. Then if you make the top 25, we'll ask for your resume and set up a time to talk. 

If you've applied before, please apply again. You might not have been the right fit for the last job - this one's a little different.

If you haven't yet relocated to San Francisco, please move here and apply for the next available position.

PS - Wanna give us a call and ask a few questions? Wanna check out the shop? Please don't. Drop in as a secret shopper if you like. We just don't have any time to mess around this week. Thanks for understanding.