ABOUT THE JOB
FIRST IMPRESSION You answer our phone, our IMs, and our emails. Your phone skills are delicious and you can write your way out of a paper bag.
BIKE DESIGNER Our customers need your help. Designing a bike from scratch can be daunting. We'll give you the tools you need to help our riders design the most beautiful bikes in the world.
BIKE SELLER Our bikes sell themselves. Many of the people that walk through our doors have already decided they need a Mission Bicycle, but there are some people who haven't heard of us yet so we need more than just order takers. Can you inspire people to pull the trigger without making a hard sell?
SHIPPING MUSTACHES Among other things. Every day we ship rare and hand-crafted accoutrements to every corner of the globe. We could use a hand in packing 'em up and shipping 'em out.
Well, that's the idea but we know that you'll be flexible if we need you to help out. We all pitch in around here, we take garbage out, we sweep, we work fast, and and we give it our all.
ABOUT YOU
CUSTOMER SERVICE IS IN YOUR BLOOD We're much more interested in talking to someone who has worked at the Ritz Carlton than someone who has worked in a bike shop. You are a sock-knocker-offer fulfilling our customers unstated needs. You can take a disappointed customer and turn them into a Missionary. You're outgoing and approachable and you know just what to say.
ATTENTION TO DETAIL Even when chaos is happening all around you, nothing falls through the cracks. You have a system, you make notes, and you get things done.
CRITICAL THINKER We need your problem solving skills. We're looking for an independent thinker. Instead of asking what to do, give us your recommendation. Or better yet - just go for it.
YOU BELIEVE IN THE BIKE You may not be an activist or an expert but believe that if people drove less and rode more, the world would be a better place.
ABOUT THE OPPORTUNITY
This is a part-time hourly non-commission position, starting at $14-$17 DOE. It's suited for someone extremely reliable who isn't looking for full-time work. Both weekday and weekend shifts are required.
Benefits: We'll cover half of your health insurance premiums after 3 months. Sick days. Coming from the East Bay? Your transit is tax free. 50% off the coolest bike gear in the world. A flexible schedule and all the pour over coffee you can drink.
WHO SHOULD APPLY
Well you should because you are extraordinary. Bike shop experience is not required.
HOW TO APPLY
Go here and answer these 10 questions. If this ad is still posted then the position is still open. Rather than send us an email, pose your question at the end of the survey.
HOW NOT TO APPLY
Stop in the shop and identify yourself. Feel free to secret shop us but please don't harass our crew with phone calls and drop ins. They have enough to do. That's why we need you!
if u type like u text, mbc isnt a gr8 fit 4 u. We need you to answer customer's questions via email - every day. Your writing skills should be as polished as our bikes.